Warranty and Service Center

ON DELIVERY GUARANTEE

All keycaps are tested and guaranteed to fit perfectly on keyboards listed on our Compatibility List. If you do not see your keyboard listed here, feel free to contact us before making a purchase to verify compatibility.

 

1-YEAR WARRANTY

All keycaps come with a 1 year 100% hassle-free replacement warranty. If your keycap is damaged from normal use within one year of the purchase date, including if it arrives damaged from the shipping process, please fill out our form below immediately so we can send you a replacement free of charge. You will need to include your order number, a photo and description of the damaged/defective keycap in the email to claim the warranty.

5-YEAR QUALITY GUARANTEE

Outside the warranty period, we will still replace your faulty keycap up to 5 years after the date of purchase if it is damaged from normal use. However, we ask that you cover the shipping costs. Please fill out the form below with your order number, a photo and description of the damaged/defective keycap for replacement.